Proactive Website Care & SLA Retainers
We don't build and vanish. 24/7 uptime monitoring, security patches, backups, and direct SLA support.
Your digital flagship is an ongoing business asset, not a one-time file handover. We provide dedicated monthly technical care so you never have to worry about downtime, broken forms, or outdated dependencies.
The Risk of the Abandoned Website
Most agencies build a website and disappear. Months later, SSL certificates expire, forms fail silently, and outdated packages become vulnerable to exploits — costing businesses tens of thousands in lost inquiries.
What We Engineer & Deliver
24/7 Automated Uptime Sentinel
Continuous health checks pinging your endpoints every 60 seconds with instant alert escalation.
Daily Automated Cloud Backups
Redundant encrypted snapshots stored across isolated cloud locations for 1-click disaster recovery.
Security Patching & Dependency Updates
Regular framework maintenance keeping your Next.js and npm dependencies safe and modern.
Dedicated WhatsApp Senior Engineer SLA
Direct chat access to the engineer for monthly content updates, banner changes, and technical support.
How we deliver from day 1 to launch.
Every project follows a defined engineering rhythm. No silent weeks, no scope creep, and no unexpected invoices.
Security & Health Onboarding
Auditing domain DNS, installing uptime monitoring sentinels, and setting up automated cloud backup routines.
Monthly Dependency & Patch Audit
Upgrading core packages, checking SSL validity, and stress-testing forms and webhook endpoints.
Minor Updates & Copy Tweaks
Submit requests via your dedicated WhatsApp channel for swift turnaround without waiting for quotes.
Executive Health Summary
A transparent monthly report showing uptime percentage, response times, and completed updates.
Frequently asked questions.
Clear answers on code ownership, revisions, and our post-launch SLA standard.
Q.Is there any long-term contract lock-in?
No long-term lock-in. Our care plans run month-to-month, and you can cancel anytime with 14 days' notice.
Q.What counts towards monthly included dev hours?
Minor text updates, swapping images, adding blog posts, updating banners, form routing tweaks, and speed maintenance.
Q.Can I enroll a website that was not built by Siteam?
Yes, subject to a preliminary code audit to ensure your codebase meets our standard security and framework requirements.
Ready to build your Proactive Website Care & SLA Retainers?
Schedule a focused 20-minute discovery call or submit your project requirements for a fixed-price SOW within 24 hours.